Blue Screen of Death: Troubleshooting and Solutions
What is a Blue Screen of Death (BSOD)?
A Blue Screen of Death (BSOD), also known as a black screen error or STOP code error, occurs when a serious problem causes Windows to shut down or restart unexpectedly. These errors are often caused by hardware or software issues and can be difficult to diagnose and resolve.
Troubleshooting BSODs
Here are some steps you can take to troubleshoot BSODs:
1. Check for hardware problems
Hardware problems, such as faulty RAM, can cause BSODs. To test your RAM, you can use the Windows Memory Diagnostic tool. To do this, open the Start menu and search for "Windows Memory Diagnostic".
2. Update your drivers
Outdated drivers can also cause BSODs. To update your drivers, you can use the Device Manager. To open the Device Manager, open the Start menu and search for "Device Manager".
3. Run a virus scan
Viruses and malware can also cause BSODs. To scan your computer for viruses and malware, you can use a reputable antivirus program.
4. Contact Microsoft Support
If you are unable to resolve the BSOD on your own, you can contact Microsoft Support. Microsoft Support can provide you with additional troubleshooting steps and, if necessary, help you send the BSOD to Microsoft for analysis.
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